Sandy Fregeau

Customer Service Representative

Office Phone: 815-389-6016

Fax Number: 800-992-1674

This is my third year with Regal Cutting Tools with one year spent in shipping and the other two in customer service. I came to work here via my husband, who has worked here for 28 years in production. 

I enjoy the people I work with and the interaction I have with our distributors.  Each and every day I have at least one of those “I did it” moments, when I have helped someone fix a problem, or get just the right part or get a package earlier than they expected.  Those are the times that make all the rest of it worthwhile. 

We are always busy and the variety makes the days go very fast, but we always have time to have a laugh or a warm conversation with our customers, because sometimes that is all they need to get to their “I did it” moment.