Leasa Trotter

Leasa Trotter

Customer Service Manager

Office Phone: (815) 389-6472

Fax Number: 800-992-1674

I was hired by THE Gage Division in 1985 when I was just a child. Shortly after I began working in Customer Service and Sales for one of the cutting tool divisions. There I learned to control my emotions and that the customer was always right.  Because I was not easily frustrated I was assigned the primary responsibility of a major customer who drove me crazy.  But they continued to grow so I was doing something right. I was promoted to being the primary contact with our representatives who always had their act together. When the Manager of Customer Service left another promotion has allowed me to grow in skill and ability while working longer hours. I wouldn’t trade this job for anything. I love it.