Chris Simplot

Chris Simplot

Customer Service Representative

Office Phone: (815) 389-6483

Fax Number: 800-992-1674

My first job at Regal was in the warehouse beginning in 1994. I began marking tools and packaging them. I worked in the shop making sure production schedules were being met and tools shipped on time. Then I was selected to work in the coating center because of my knowledge and familiarity with our tools. I made the transition to Customer Service in 2002 and find the work always interesting.  There are challenges because our company is dedicated to 24 hour shipment of special taps.  Many times we have to figure ways to get things done and my knowledge of how the shop operates helps a lot.

Every day is different and talking to distributors about their customers and what our tools are used for makes my days go by quickly.